Three interconnected products. One platform. CatalystOS™ tells you what to do. LoreVault™ gives it the signal to do it with. Media Transcription turns your recordings into data that feeds both.
A signal intelligence layer that sits above your existing systems. Ingests unstructured service data — case notes, transcripts, tickets, knowledge articles, recordings — and extracts structured, evidence-backed operational signals your dashboards have never surfaced.
A decision compression engine that scores your organization across 8 readiness dimensions, surfaces gaps with confidence-rated evidence, and generates a sequenced playbook — so you know exactly what to act on, in what order, and with what certainty.
Converts audio and video recordings into structured, speaker-attributed transcripts — locally, without external APIs. Turns your dark recording archives into first-class LoreVault™ data sources.
Each product is independent but designed to work as a system. LoreVault™ powers CatalystOS™. Media Transcription feeds LoreVault™. EvolveCX is patient zero — we run the full stack on our own operation.
Not every organization needs all three products. A scoping call tells you which one fits your situation — and what sequence makes sense.